Character, leadership, teams and organizational behaviour: Leading self, serving others and building effective organizations

Authors

Sixbert SANGWA
African Leadership University image/svg+xml

Synopsis

Leadership turns judgment into coordinated human action, but formal authority alone cannot create character, trust or organizational effectiveness. This chapter integrates character formation, self-leadership, interpersonal leadership, team dynamics and organizational behaviour as a multilevel system. It examines identity, conscience, emotional intelligence, self-regulation, motivation, resilience and learning agility; critically compares trait, behavioural, contingency, relational, transformational, transactional, servant, ethical, authentic and responsible leadership perspectives; and develops evidence-based approaches to delegation, coaching, teams, psychological safety, power, conflict, culture, structure and change. African evidence is analytically central through Equity Group Holdings and scholarship on African leadership, while a randomized hybrid-work study at Trip.com provides a comparative global case. Current engagement evidence is interpreted cautiously rather than treated as a leadership scorecard. Christian moral reasoning frames authority as accountable stewardship and service, integrating humility, courage, justice, truthfulness and fidelity with rigorous organizational analysis. The chapter concludes with a practical character-to-culture leadership protocol, cases and evidence exercises.

Keywords: character; leadership; organizational behaviour; motivation; teams; psychological safety; power; organizational culture; organizational change; servant leadership

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Forthcoming

26 August 2026